Do you have any questions? Check out our Frequently Asked Questions below. If you still need help please contact us.

Shipping

How much does shipping cost?

Shipping is Free!

What is your turnaround time?

Orders ship within approx. 1-5 business days (M-F excluding USPS holidays).

Where do you deliver?

We deliver to all US states. Sorry we do not ship to Puerto Rico and APO addresses due to increase weight of some of our items.

Tracking & Delivery

When will my order be shipped?

Orders ship within approx. 1-5 business days (M-F excluding USPS holidays). You will receive a tracking number via email when your order ships.

Can I change my delivery address?

You can change your address if your items has NOT shipped yet. Please email us at info@iluvmycatanddog.com

How can I track my order?

You will receive a tracking number via email when your order ships.